Troubleshooting

In case of any problems you may contact us at chartoasis@chartoasis.com .

Chartoasis Sesame can not start

If Chartoasis Sesame can not start you may find the solution here.

How to get price data?

For trial purposes you may use the built in example data. Click “Load example data” button on the top of the application to load example data.

The software works with market data you can download free from the internet. You can find help to download market data here.

Software has started. What to do next?

If you just want to try out Chartoasis Sesame you may use the built in example data. Click “Load example data” button on the top of the application to load example data.

You can find a complete guide on the usage of software here.

Can not load market data file

If you get an error message when loading a market data file please visit this troubleshooting page.

Chartoasis Sesame does not look like the example images

It is normal : the look of software may be different per operating systems.